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Privacy Policy

Last updated: February 9, 2026

This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.

Read more: Privacy policy

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Igor Web also offers training and teaching to help you master your devices.

Individual or group sessions available.

Igor Web regularly teaches in colleges and universities, that's what gives our training sessions their quality and strong foundation. We can teach you at any level.

We can teach on various subjects : basic computer handling, smartphone or tablet usage, but also setting WLANs (Wireless Local Network), creating your own website, and much more !

Some examples of lesson topics :

How to use my computer ?

We all started somewhere, strong foundations are crucial and can be learned at any age ! We can train on computer usage but also smartphones and tablets.

I'm interested !

 

Did you know : some operating systems are easier to learn than others. For example ChromeOS is streamlined for everyday use.

I want to create my own website !

We teach you how to design your own webpages, blog or even forums and social media ! All levels available, from beginner to advanced.

I'm interested !

 

Did you know : creating a website is much easier than just a few years ago.

I've heard about Linux... what is this ?

With more than twenty years of experience, we can teach you how to get familiar with the Linux family of operating systems, which allows you to finely tune and control your computers or mobile devices from A to Z. It's a different way of using your computer, and learning it opens the gates of a huge field of IT possibilities.

I'm interested !

 

Did you know : you might be using Linux without knowing it. Android, which powers about 70% of mobile phones worldwide, is based on a modified Linux kernel and functions similarly.

Wish to book a training session ? See what's possible ? Contact us and we'll be happy to come back to you as soon as possible !

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Afraid to go hands-on ?

Trust a pro who can handle your devices with the utmost care..

We offer hardware support and repairs for your IT devices. We can help with desktop computers, laptops (PC, Mac, Raspberry Pi when possible) servers, smart TVs and more.

Not only can we repair your hardware, but also upgrade it and provide routine maintenance.

Here are some common situations on which we can work :

I broke my laptop screen !

No way to get around it : you need to replace it. It is not that difficult, but one needs to be careful around junctions and connections, and find the right screen model, of course.

Hey, that's my issue !

 

Did you know ? Depending on your screen, you could end up with an even better picture quality after the repair.

My nephew told me to add more "RAM" to make my computer faster...

Depending on your usage it's true, more RAM, to put it simply, means more programs running at the same time (it's also true for your CPU but it depends). In any case, we can add RAM to your computer !

Hey, that's my issue !

 

Tip : RAM is especially useful if you do heavy video and image editing.

I want to go for an SSD, people told me it would upgrade my performance.

That's true, it's one of the most cost-effective upgrades you can opt for. Solid State Drive storage allows for considerable speed gain, it's also something we regularly do, without any data loss.

Tutorial ! Contact

 

Did you know : contrary to HDDs, SSDs don't have any moving parts.

I want all my family to be able to browse our holiday pictures from their phones and laptops.

Why not set up a NAS ? (Network Attached Storage) This way, all the devices connected on your home network (or only the ones you choose if needed) can browse the NAS' content. We can install reliable solutions at the scale you wish for.

Hey, that's my issue !

 

Did you know : a NAS is like having your own Google Drive available in your home network.

I want a new GPU to play [insert new game name here]...

A Graphical Processing Unit, as the name implies, is mostly used to process 3D and graphical effects. We can help you decide the model you need, install it and set it up for you, for a most successful experience.

Hey, that's my issue !

 

Tip : GPUs are not only for gamers, they are crucial for 3D modeling, and some cases of video rendering.

I don't have WiFi in my living room ! How to expand my coverage ?J

Igor Web can come to plan and set up your network. Sometimes, moving the router is enough, sometimes WiFi repeaters need to be installed across the building, but in all cases, our priority is your complete satisfaction.

Hey, that's my issue !

 

Tip : wired connections are almost always more reliable than wireless ones.

Need a repair ? Wish for a quote ? Contact us and we'll happily to come back to you as soon as possible !

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Published: 01 February 2026

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Don't give up when confronted to software issues !

We offer computer software troubleshooting at home or in our workshop.

We work with desktop computers, laptops, phones, tablets, servers, smart TVs and much more !

Of course, our expertise applies to many operating systems : Windows, Mac OS, Android, IOS, but also Linux, FreeBSD, Pi OS...

Here a frequent issues we can easily solve for you :

My tablet or my phone is stuck, and reboots in a loop !

That's what we call a "bootloop" Often caused by a device that is low on battery and shuts down during an update. It can be quite heavy, but in most cases it is possible to unstuck the device !

Hey, that's my issue !

 

Tip : always fully charge your mobile or your tablet before an update.

My computer is slow...

Many causes exist... Too many programs running in the background, an operating system that is too intensive, wrong settings. We are here to sort things out and restore your machine to its prime !

Hey, that's my issue !

 

Tip : only install what you really need.

My laptop displays a black screen, it's not turning on anymore.

Often it's scary, but not as bad as it seems. The cause is often a depleted battery, or a short somewhere. If the computer turns on (the fan spins) but the screen stays black, it indicates a boot manager issue. In any case, we can help you and provide a solution to this common problem.

Hey, that's my issue !

 

This can seem a huge issue, but in most cases there is no data loss.

I get an I/O error when I click on my files...

Warning ! Your drive might be about to die ! Or in the best case you have a faulty cable connection. In any case you must imperatively stop using the computer (or the drive if it's external) and have it diagnosed by an expert. This way you can save the data that's on the volume.

Hey, that's my issue !

 

Tip : always have a backup of important files on another physical drive.

I cannot install this or that app...

Maybe your mobile is not up to date, or the application is not on the Play store/App store anymore. We can help you install any phone or tablet app, so that you can enjoy your devices to the fullest.

 

Hey, that's my issue !

 

Did you know ? By law, you can install applications from other secure sources than the Google and Apple Stores, such as F-Droid.

I switched to fiber optic Internet, but now all of my passwords have changed... help !

Cybersecurity is crucial, but sometimes get in the way of ease of use when you're not used to it. Igor Web can help you reconnect all your devices after a change of router.

Hey, that's my issue !

 

Tip : change your passwords often, and don't use the same for every account.

Need a repair ? Wish for a quote ? Contact us and we'll happily to come back to you as soon as possible !